Refund Policy – 7‑Day Money Back Guarantee

Refund Eligibility

We offer a full refund within 7 days from the purchase date under the following conditions:

• ✔️ Your request is sent via email to contact@titaniptv.shop within 7 days of the original purchase.
• ✔️ You have used the service for less than 7 days (we trust your honesty – we don't enforce hard limits).
• ✔️ The subscription was purchased directly from titaniptv.shop (not through a reseller).
• ✔️ You have not violated our Terms of Service (e.g., sharing account with excessive devices).

After the 7‑day period, we cannot offer refunds, but you can continue using the service for the remainder of your paid term.

Non‑Refundable Situations

Refunds will not be issued in the following cases:

• ❌ Requests made after 7 days from the purchase date.
• ❌ Issues caused by your internet connection or device (we always help you troubleshoot – contact us).
• ❌ If you changed your mind but the service was fully functional.
• ❌ Purchases made through unauthorized third parties.
• ❌ Abuse of the refund policy (multiple refunds on different accounts).

How to Request a Refund

Requesting a refund is simple:

1. Send an email to contact@titaniptv.shop from the email address you used for purchase.
2. Include your order number (found in your confirmation email) and the subject line “Refund Request – [Order Number]”.
3. Briefly tell us why you're requesting a refund – this helps us improve our service.
4. We will process your request within 24–48 hours. The refund will be issued to your original payment method.

Canceling Your Subscription

If you simply wish to stop future payments (not request a refund), you can cancel your subscription at any time:

• 🔹 Log into your account on titaniptv.shop and go to My Subscriptions → Cancel.
• 🔹 Or email us at contact@titaniptv.shop with “Cancel Subscription” in the subject line.
• 🔹 Cancellation stops future billing; you keep access until the end of your current billing period.