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Titan IPTV – Privacy Policy | Data Protection & GDPR
GDPR COMPLIANT

Privacy Policy

Your privacy matters. We are committed to protecting your personal data and being transparent about how we use it.

Last Updated: February 11, 2026

1. Introduction

Welcome to Titan IPTV. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our IPTV services. It also tells you about your rights and how the law protects you.

Titan IPTV is a premium IPTV service provider offering live TV channels, VOD content, and streaming services. We are registered and operate in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Our Commitment

We will never sell your personal data to third parties. Your information is only used to provide and improve our services.

2. Data We Collect

We collect several types of information to provide and improve our service to you. This includes:

Personal Identifiers

Name, email address, billing address, phone number, and account credentials.

Payment Information

Credit/debit card details, PayPal email, crypto wallet addresses (processed securely via third-party payment processors).

Device Information

IP address, device type, operating system, browser type, and unique device identifiers.

Usage Data

Pages visited, time spent, clickstream data, streaming quality, and error reports.

2.1 Information You Provide Directly

  • Account Registration: When you create an account, we collect your name, email, and password.
  • Purchases: When you subscribe, we collect billing information and payment details.
  • Communications: When you contact support, we collect your messages and any information you provide.

2.2 Information Collected Automatically

  • Log Data: IP address, browser type, pages visited, time and date.
  • Device Data: Hardware model, operating system, unique device identifiers.
  • Cookies: See our Cookie Policy below for more details.

3. How We Use Your Data

We use your personal data for the following purposes:

Purpose Legal Basis Data Used
Service Provision Contract Performance Account, payment, device info
Payment Processing Contract Performance Billing details, payment info
Customer Support Legitimate Interest Contact info, usage history
Service Improvement Legitimate Interest Usage data, device info
Legal Compliance Legal Obligation Account data, transaction records

Note: We do not use your data for automated decision-making or profiling that produces legal effects.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function (login, security, checkout).
  • Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics).
  • Functional Cookies: Remember your preferences and settings.
  • Marketing Cookies: Used to deliver relevant advertisements (opt-in only).

Third-Party Cookies: We use payment processors (Stripe, PayPal) and analytics providers (Google) who may set their own cookies. We do not control these cookies.

5. Third-Party Disclosure

We do not sell, trade, or rent your personal information to others. We may share your data with trusted third parties who assist us in operating our website, processing payments, conducting our business, or servicing you.

5.1 Service Providers

  • Payment Processors: Stripe, PayPal, Coinbase (for cryptocurrency payments).
  • Analytics: Google Analytics, Hotjar.
  • Customer Support: Zendesk, WhatsApp Business API.
  • Email Communications: Mailchimp, SendGrid.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We Take Security Seriously

We implement industry-standard security measures including:

  • 256-bit SSL/TLS encryption for all data transmission
  • PCI DSS compliant payment processing
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • Data encryption at rest

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and enable two-factor authentication where available.

7. Your Privacy Rights

7.1 GDPR Rights (EU/UK Residents)

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data ("right to be forgotten").
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests.

7.2 CCPA Rights (California Residents)

  • Right to Know: Request information about categories and specific pieces of personal information collected.
  • Right to Delete: Request deletion of personal information.
  • Right to Opt-Out: Opt-out of sale of personal information (we do not sell data).
  • Right to Non-Discrimination: No discrimination for exercising your rights.

How to Exercise Your Rights

To exercise any of your privacy rights, please contact us at:
privacy@titan-iptv.com
We will respond within 30 days.

8. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Titan IPTV operates globally. Your information may be transferred to and processed in countries outside of your residence, including the United States and European Union member states. These countries may have data protection laws different from your jurisdiction.

When we transfer data from the European Economic Area (EEA) to countries not deemed adequate by the European Commission, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  • Account Data: Retained for as long as your account is active, plus 30 days after deletion.
  • Payment Information: Retained for 7 years to comply with tax and legal obligations.
  • Usage Data: Aggregated analytics retained for 26 months.
  • Support Communications: Retained for 3 years.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. For material changes, we will provide additional notice via email or a prominent notice on our website.

We encourage you to review this privacy policy periodically for any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Get in touch

Our Data Protection Officer is ready to assist you with any privacy-related inquiries.

Email: privacy@titan-iptv.com
Address: Titan IPTV Ltd, 123 Streaming Avenue, London, EC1A 1BB, United Kingdom
Support: support@titan-iptv.com (24/7)
Contact DPO

GDPR Representative

EU residents can contact our GDPR representative at:
gdpr@titan-iptv.com

By using our website, you consent to our use of cookies as described in this policy.